1 Bat Terms and Conditions — Your Rights & Responsibilities

Welcome to 1 Bat. These Terms and Conditions ("Terms") govern your use of the 1 Bat platform, including the website located at 1bat.biz, all associated mobile pages, games, sports betting services, live casino features and any other services offered by 1 Bat (collectively, the "Platform"). The operator of this Platform is referred to throughout these Terms as "1 Bat", "we", "us" or "our".

By accessing the Platform, registering an account or placing any bet, you — the user ("Player", "you", "your") — agree to be bound by these Terms in their entirety. If any part of these Terms is not acceptable to you, you should not use the Platform.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the overall agreement between you and 1 Bat.

To register an account and use the 1 Bat Platform, you must meet all of the following requirements:

• You must be at least 18 years of age. 1 Bat does not permit any person under the age of 18 to register or participate in any real-money activity on the Platform.
• You must be accessing the Platform from a jurisdiction in which online gaming is not prohibited by applicable law. You are solely responsible for ensuring your access and use of the Platform complies with the laws of your location.
• You must not be a current employee, contractor or affiliate of 1 Bat, nor an immediate family member of such a person, unless expressly permitted in writing.
• You must not be on any self-exclusion list that covers this Platform or have been permanently excluded by 1 Bat in the past.
• You must be using your own funds and not acting on behalf of any third party.

By registering, you confirm and warrant that you satisfy all eligibility requirements listed above. Providing false information to circumvent these requirements is a serious breach of these Terms and may result in permanent account closure.

To access real-money features on 1 Bat, you must register an account. During registration you will be required to provide accurate personal information including your full name, date of birth, phone number and a valid email address. You must ensure all information provided is truthful and kept up to date.

One Account Per Person: Each individual may hold only one account on the 1 Bat Platform. If we identify that a player holds more than one account, all duplicate accounts will be suspended. Any balances in duplicate accounts may be voided and any winnings generated from those accounts may be forfeited.

Account Security: You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with anyone. 1 Bat will not be held liable for any losses arising from unauthorised access to your account where you have failed to maintain adequate security over your login details.

1 Bat reserves the right to carry out identity verification (KYC) checks at any point. You may be asked to provide a copy of a valid CNIC, passport or other government-issued identification document. Failure to complete KYC verification within a reasonable timeframe may result in account suspension or restrictions on withdrawals.

All transactions on the 1 Bat Platform are conducted in Pakistani Rupees (PKR). Accepted deposit methods include Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer and Visa/Mastercard debit or credit cards.

The minimum deposit amount is Rs 500. There is no upper limit on deposits, subject to your payment provider's own limits. Deposits are credited to your 1 Bat account immediately upon confirmation from the payment provider. In rare cases where a technical delay occurs, please contact support with your transaction reference number.

• Deposits must be made from payment accounts or cards that are registered in your own name. 1 Bat will not accept third-party deposits.
• 1 Bat does not charge any fees on deposits. However, your payment provider may apply their own transaction charges.
• Failed deposit attempts should be reported to our support team. Do not attempt multiple rapid retries as this may trigger a temporary hold on your payment method.
• 1 Bat reserves the right to refuse or reverse a deposit where we have reason to believe it may be fraudulent or in breach of these Terms.

You may request a withdrawal of your available balance at any time, provided your account is verified and in good standing. The minimum withdrawal amount is Rs 1,000.

Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically possible. If a withdrawal to the original deposit method is not feasible, our support team will arrange an alternative after completing the necessary verification.

• Easypaisa and JazzCash withdrawals are typically processed within 15 minutes of approval.
• Bank IBFT withdrawals may take up to one business day depending on interbank processing times.
• 1 Bat does not charge withdrawal fees. Any charges imposed by your bank or mobile wallet provider are outside our control.
• 1 Bat may request additional verification documents before processing withdrawals above certain thresholds. This is a standard anti-money-laundering procedure and is not a reflection of any wrongdoing on your part.
• Withdrawals may be delayed if a player has an open bonus with active wagering requirements. The bonus must be resolved before withdrawal proceeds.

1 Bat offers various bonuses and promotions to its players from time to time. All bonuses are subject to specific terms that are published alongside each offer. The following general rules apply to all 1 Bat bonuses unless otherwise stated:

• Wagering requirements: Most bonuses carry a wagering requirement — the amount you must bet before bonus funds or associated winnings can be withdrawn. The specific requirement (e.g., 10×, 20× or 30×) is stated in the individual bonus terms.
• Game contributions: Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games such as Roulette and Blackjack may contribute a lower percentage. The full contribution table is available in the bonus terms.
• One bonus at a time: Only one bonus may be active per account at a time unless 1 Bat explicitly states otherwise.
• Expiry: Bonuses expire if not used within the stated timeframe. Expired bonuses are forfeited and cannot be reinstated.
• Abuse: 1 Bat reserves the right to withhold or void bonuses where there is evidence of bonus abuse, including but not limited to: low-risk betting patterns designed to exploit wagering requirements, use of multiple accounts to claim the same bonus, or systematic exploitation of any promotional offer.

All bets placed on the 1 Bat Platform are subject to the specific rules governing each game or market. General betting rules that apply across all products are:

• A bet is considered placed and confirmed only when 1 Bat's system displays a bet confirmation to the player and a corresponding entry appears in the player's bet history.
• Once confirmed, a bet cannot be cancelled or amended by the player unless the specific game rules permit it.
• In the event of a technical fault during a game round, the round will be voided and stakes returned. This applies to both RNG casino games and live dealer games.
• For sports betting, 1 Bat reserves the right to void or suspend any market where there is evidence of irregular betting patterns or where the integrity of the event is in question.
• Minimum and maximum stake limits apply to all games and markets. These limits are displayed at the time of bet placement.
• The odds and payouts displayed at the time a bet is placed are the odds and payouts that apply to that bet, unless there is a manifest error. In the case of a manifest error, 1 Bat reserves the right to void the bet and return the stake.

For cricket betting, all in-play markets on 1 Bat are settled according to official match results as declared by the relevant governing body. For PSL matches, PCB decisions are final. For international matches, ICC decisions are final.

The following activities are strictly prohibited on the 1 Bat Platform and will result in immediate account suspension, forfeiture of balances and potential reporting to relevant authorities:

• Registering more than one account or using another person's account.
• Providing false, misleading or fraudulent personal information during registration or verification.
• Using automated software, bots, scripts or any technical aids to interact with the Platform in a way that provides an unfair advantage.
• Exploiting software bugs, errors or vulnerabilities in any game or platform feature. Any winnings resulting from an identified bug are not valid and will be voided.
• Colluding with other players in any card game, poker tournament or any other game where such collusion distorts fair play.
• Conducting, facilitating or engaging in any form of money laundering, fraud, identity theft or financial crime using the Platform.
• Placing bets on behalf of third parties or sharing accounts with other individuals.
• Attempting to manipulate the outcome of any sporting event on which you have placed a bet through 1 Bat.

1 Bat reserves the right to suspend or terminate any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms or any other 1 Bat policy.
• Failure to complete KYC verification within a reasonable timeframe.
• Suspicion of fraudulent, abusive or criminal activity.
• A legal requirement or instruction from a regulatory or law enforcement authority.
• Identification of a conflict of interest (e.g., an employee account used for betting).

Where an account is suspended pending investigation, any funds held in the account balance will be retained while the investigation is ongoing. If the investigation concludes in the player's favour, the balance will be returned. If it concludes that a breach has occurred, the balance may be forfeited in whole or in part depending on the severity of the breach.

You may choose to close your account at any time by contacting our support team at support@1bat.biz. Any balance in your account at the time of closure will be refunded to your registered payment method, subject to standard verification procedures.

1 Bat is committed to promoting responsible gaming. We understand that for a small number of players, gambling can become a problem, and we take our responsibility to those players seriously.

The following tools are available to all 1 Bat players free of charge and can be activated at any time through your account settings or by contacting support:

• Deposit limits: Set a daily, weekly or monthly cap on the amount you can deposit.
• Session time limits: Receive a notification when you have been playing for a specified period of time.
• Reality checks: Periodic pop-up messages that remind you of how long you have been playing and how much you have wagered.
• Cooling-off period: Temporarily restrict access to your account for a defined period (24 hours to 6 weeks).
• Self-exclusion: Permanently exclude yourself from the 1 Bat Platform. Self-exclusion requests are processed within 24 hours and are irreversible for the chosen exclusion period.

1 Bat collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and use of your data as described in that policy.

Key points include:

• Your personal data is stored securely using 256-bit SSL encryption and is never sold to third parties for marketing purposes.
• Data may be shared with payment processors, identity verification services and regulatory bodies as required by law.
• You have the right to request access to the data we hold about you, to request corrections, and under certain circumstances to request deletion.
• Session and game history data is retained for a minimum of 5 years as required by applicable regulations.

1 Bat provides the Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 1 Bat makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability or fitness for any particular purpose.

1 Bat's total liability to any player arising out of or in connection with their use of the Platform shall not exceed the total amount deposited by that player in the 30 days prior to the claim arising.

1 Bat shall not be liable for:

• Any losses arising from reliance on incorrect odds or information displayed due to a technical error, where the error is corrected within a reasonable time.
• Interruptions to service caused by maintenance, network outages, force majeure events or factors beyond our reasonable control.
• Any indirect, incidental or consequential losses, including loss of profits, loss of data or loss of opportunity.
• Actions of third-party payment providers, including delays, errors or security breaches on their platforms.

1 Bat reserves the right to amend these Terms at any time. When material changes are made, we will notify registered players by email and/or by displaying a prominent notice on the Platform. The updated Terms will specify the date they take effect.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Platform and may close your account by contacting our support team.

We recommend that players review these Terms periodically to remain aware of any updates. The "Last updated" date at the top of this page reflects the most recent revision.

These Terms are governed by and construed in accordance with the laws applicable to the operator's jurisdiction of incorporation. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably between the parties shall be submitted to binding arbitration in accordance with the applicable arbitration rules.

Before initiating any formal dispute process, we strongly encourage players to contact our customer support team. The majority of issues are resolved at first contact, and our support team has full authority to apply corrections, adjust balances and process refunds where a genuine error has occurred on our part.

If a dispute cannot be resolved through our internal support process, players may escalate the matter in writing to our complaints team at support@1bat.biz, clearly marked "Formal Complaint". We will acknowledge receipt within 48 hours and aim to provide a final response within 14 days.

If you have any questions about these Terms, require clarification on any section, or wish to raise a complaint, please get in touch with the 1 Bat support team:

• Email: support@1bat.biz
• Support hours: 24 hours a day, 7 days a week
• Response time: Most queries responded to within 2 hours

For responsible gaming support, visit our Responsible Gaming page. For information on how we handle your personal data, visit our Privacy Policy. For frequently asked questions, visit our FAQ page.